Shipping policy

Thank you for choosing Edifying Barber. We take pride in carefully inspecting, packaging, and verifying every order to ensure your professional tools arrive in perfect condition.

Please review our shipping terms below before completing your purchase.

1. Processing Times (Handling)

 All orders are subject to a standard processing time of 5 to 10 business days before they leave our warehouse.

 Processing times do not include weekends or holidays.

 Important Note on Expedited Shipping: Choosing an expedited shipping method at checkout only speeds up the time the carrier takes to deliver the package after it leaves our facility. It does not bypass or speed up our standard 5 to 10 business day processing window. We cannot expedite order processing under any circumstances.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer:

 Standard Shipping

 Expedited Shipping

 International Shipping (where available)

Please note: Delivery windows provided at checkout are estimates generated by the carrier and are separate from our warehouse processing time.

3. Wrong Address & Failed Deliveries

Please double-check your shipping address during checkout.

 Edifying Barber is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

 If a package is returned to us by the carrier due to an insufficient address, the customer will be responsible for paying the additional shipping fees to have the package re-sent. Original shipping fees are non-refundable.

4. Lost, Stolen, or Damaged Packages

Once a package is handed over to the shipping carrier (USPS, UPS, FedEx, etc.), it is safely out of our hands.

 Stolen/Missing Packages: Edifying Barber is not responsible for packages that are stolen from your property or lost by the carrier after being marked as "Delivered." In these cases, please file a claim directly with the shipping carrier.

 Damaged in Transit: If your tools arrive physically damaged from transit, please contact us within 48 hours of delivery at edifyingbarber@edifyingbarber.com with clear photos of the damaged packaging and items so we can assist you in filing an insurance claim.

5. International Shipping (Customs & Duties)

For international orders, Edifying Barber is not responsible for any customs fees, import duties, taxes, or local clearance charges applied by your country. All fees incurred during or after shipping are the sole responsibility of the customer.

Questions?

If you have any questions regarding your order status or our shipping workflow, please reach out to our team:

 Email: edifyingbarber@edifyingbarber.com

 Phone: +1 (903) 720-4761